Q	What address do I use to ship products to Sensit Technologies for repair?
A	Our delivery address is: 851 Transport Drive Valparaiso, Indiana 46383 UPS, FedEx, RPS and Airborne deliver daily.
Q	Do I need a return authorization number to return a product for repair?
A	No, but you do need to include a note with each product returned that describes the problem with the instrument as well as your name, billing and shipping address, phone and fax number, and a purchase order number if necessary. If you require an estimate please put that on your included note.
Q	Does Sensit Technologies accept credit cards?
A	Yes, we accept Visa, Mastercard and American Express. Other methods of purchasing from us include: purchase orders (with approved credit), prepayments, wire transfers and COD's.
Q	Is leasing instruments possible?
A	Yes. Frequently, leasing is a better alternative than buying instruments because of budgetary concerns. Call for more information.
Q	What are the payment terms for purchases?
A	Payment is due 15 days from the invoice date unless other arrangements have been made.
Q	What are Sensit Technologies normal office hours?
A	Sensit Technologies' repair and customer service departments work from 7:00 a.m. to 5:00 p.m. (Central Standard U.S. time) Monday through Friday.
Q	What is the lead-time after ordering product?
A	Many items are in stock and ship within 48 hours. Contact customer service if a specific lead-time is required for items not in stock.
Q	Are there restocking charges for Sensit Technologies' products?
A	Yes. We charge a 25% restocking charge for new, unused products. This charge may be waived if prior arrangements have been made.